
Uganda Investment Authority
OneStop Centre

OneStop Centre
UMEMEinfrastructure
Uganda's main electricity distribution company.

Turnaround times are indicative estimates based on the type of service. Confirm current timelines with the agency.
Site inspection
Indicative: 5-7 business days
Connection/reconnection
Indicative: 5-7 business days
Resolution of technical complaints
Indicative: 5-7 business days
Replacement of faults
Indicative: 5-7 business days
Notification of planned shutdowns
Indicative: 5-7 business days
NWSC
Provides water and sewerage services in urban areas of Uganda.
Send a request to UMEME. You will receive a reference number, and the agency will contact you within 24–48 hours.